Cookie Policy
Information on how XOOM Transglobal Logistics uses cookies, local storage, and tracking technologies in accordance with UAE data protection regulations.
Last updated: January 1, 2026 · Effective: January 1, 2026
We believe in full transparency regarding data storage. You have full statutory rights under UAE PDPL Article 6 to customize your cookie preferences at any time.
1. What Are Cookies & Tracking Technologies?
This Cookie Policy explains how XOOM Transglobal Logistics L.L.C. ("XOOM TGL", "we", "us", or "our") uses cookies and similar technologies (such as local storage, session tokens, and analytics pixels) on xoomtgl.com in compliance with the UAE Personal Data Protection Law (Federal Decree-Law No. 45 of 2021 on Personal Data Protection — PDPL).
Cookies are small text files placed on your device by websites you visit. They are widely used to make websites work securely and efficiently, remember your preferences, and provide aggregated analytics to site operators.
2. Categories of Cookies We Use
We categorize cookies deployed across our platform based on their technical purpose and lifecycle:
- 1. Strictly Necessary (Essential) Cookies: Essential for core site security, user authentication, CSRF defense, anti-bot rate-limiting, and network routing. These cookies cannot be disabled without breaking basic site functionality.
- 2. Performance & Analytics Cookies: Help us understand how visitors interact with our pages, measure Core Web Vitals (page load latency, layout stability), and detect technical errors. All data is processed in anonymized and aggregated form.
- 3. Functional & Preference Cookies: Enable our platform to remember your language, consent choices, pre-filled form context, and display preferences across sessions.
3. Detailed Cookie Inventory
Below is a list of active cookies and storage tokens deployed across the XOOM TGL platform:
| Identifier | Category | Purpose | Duration |
|---|---|---|---|
| xoom_cookie_consent | Functional / Consent | Records your consent choice for non-essential cookies and analytics. | 365 Days |
| adminToken | Strictly Necessary | Stores secure session credentials for authorized administrative access. | Session / 7 Days |
| rl_return_url | Strictly Necessary | Preserves the previous route for seamless rate-limit retry navigation. | Session |
| _ga / _gid | Analytics & Performance | Aggregated, anonymous metrics for traffic, Core Web Vitals, and load latency. | 2 Years / 24 Hours |
4. Managing & Modifying Your Cookie Preferences
Under Article 6 of the UAE Personal Data Protection Law (Federal Decree-Law No. 45 of 2021), you have the statutory right to withdraw or customize your consent for non-essential cookies at any time.
You can re-open our interactive consent drawer at any time by clicking the button below or via the 'Cookie Preferences' link in our website footer:
Browser-Level Cookie Controls:
- Google Chrome: Settings → Privacy and Security → Third-Party Cookies
- Apple Safari: Settings → Safari → Privacy & Security → Block All Cookies
- Mozilla Firefox: Settings → Privacy & Security → Enhanced Tracking Protection
- Microsoft Edge: Settings → Cookies and Site Permissions → Manage and Delete Cookies
5. Third-Party Technologies & Embedded Services
Our website embeds services provided by trusted third-party partners (such as Google Maps for our Dubai Investment Park hub location, Google Fonts for typography, and Amazon Web Services S3 for secure asset delivery).
These third parties may set cookies according to their independent privacy policies. We encourage reviewing their respective policies for further details.
6. Data Protection Inquiries & Contact
If you have questions regarding our use of cookies or wish to exercise your data rights under the UAE PDPL, please contact our Data Protection Officer:
XOOM Transglobal Logistics L.L.C.
15th Floor, Al Moosa Tower 1 - Office No. 1504, Sheikh Zayed Rd, Trade Center First, Dubai, UAE
privacy@xoomtgl.com
WhatsApp Us
Monday to Saturday, 9:00 AM – 6:00 PM (GST)